Cancelation policy

  1. Reservations

1.1 For all bookings up to 8 guests, we request a payment of 15EURO per person for lunch and 25EUR per person for dinner to secure the reservation. This deposit will be deducted from the final bill.

The deposit is refundable when a cancellation or adjustment is received before midnight on the day before the reservation. Rescheduling is always possible. You can cancel the booking either via:

1.2 If the guest has made a deposit as referred to in Article 1.1, the Guest and his party have not appeared or communicated, if the Guest has not arrived at the Restaurant 45 minutes after the agreed time. If the Guest has not made a deposit, the Guest and his party will be not to have appeared after 15 minutes.

 

2. Group bookings

2.1 Pre-payments and cancellation fee
2.1.1 To secure a reservation of 8 till 10 guests and a reservation for the Chefs Table, we require a payment of 25EUR per person.

  • The full deposit of the reservation will be refunded if a cancellation has been received more than three days in advance.
  • 50% will be refunded when the cancellation is made between 3 days and 24 hours in advance.
  • The deposit will not be refunded if we receive a (partial) cancellation less than 24 hours in advance or in case of a no-show.

2.1.2. To secure a reservation of 11 guests or more, we require a payment of 50EUR per person.

  • The full deposit of the reservation will be refunded if a cancellation has been received more than 3 days in advance.
  • 50% will be refunded when the cancellation is made between 7 days and 3 days in advance.
  • The deposit will not be refunded if we receive a (partial) cancellation less than 3 days in advance or in case of a no-show.

2.1.3. In case of change in number of guests is less than 24 hours, the guest owes 100% of the established turnover guarantee for each person who turns out to be less than originally agreed with the Guest.

 

  1. Exclusive use of the entire restaurant

3.1 The maximum number of guests SAAM restaurant can host is 72 persons.

  • A deposit of 60% of the agreed minimum charge is required to reserve the whole of SAAM restaurant.
  • In case of a cancellation 21 days (or less) in advance, SAAM restaurant will charge 50% of the confirmed quotation.
  • When (partially) cancelling a private party 14 days (or less) before the date, SAAM restaurant will charge a 100% of the confirmed quotation.

3.2 In case of change in number of guests is less than 24 hours, the guest owes 100% of the established turnover guarantee for each person who turns out to be less than originally agreed with the Guest.